All items purchased are shipped via United States Postal Service (USPS). Sales from $1 to $199 will have $6 shipping charge. $200 to $499 will have a $10 charge. All sales over $500 will have free shipping courtesy of Sacred Mountains.
Returns and Exchanges
Merchandise may be returned for store credit only, no cash or credit card refunds. Returns and exchanges will be done within 14 days from date of purchase with original receipt. Returned or exchanged merchandise must be unused, in original condition, and when applicable, with the original box, with all warranty cards and instruction booklets intact. Management must approve all returns and exchanges. A restocking charge of 25% may be applicable.
Special order items are not returnable or exchangeable. Special orders are defined as any non-inventory purchase, or any stock item custom made or altered at customer's request. A minimum deposit of 50% is required at the time of order and is not refundable. Balance due must be paid before special order will ship.
Sacred Mountains is only responsible for the specific repairs that were performed to the item. Problems resulting from inherent flaws, abusive or excessive wear, customer negligence, or accidental damage, are not covered. Sacred Mountains, as its sole discretion, reserves the right to designate some repairs as non-warrantable. Sacred Mountains reserves the right to determine if a problem is covered by warranty, and to choose the course of corrective action. No article will be delivered without a proper claim check or reciept, and Sacred Mountains will not be responsible for articles left over 90 days.
We strive to provide our clients with the best possible service. Should you require special arrangments, please do not hesitate to ask at the time of sale, and we will do our best to accomodate your request.